Countries We Ship to
We offer Priority Delivery to Australia, New Zealand and Asia on all orders. You can check the countries we ship to here.
Dispatch times may vary for some items even if they are ordered at the same time. It usually depends on the item availability, further information will be on the item's description page. You will receive an email notification when your item has been shipped, which will include estimated delivery times according to your location.
Once your order has been dispatched, delivery estimates are as follows in business days:
Australia & New Zealand: 8-18 business days
US & Canada: 8-18 business days
Singapore & Hong Kong: 12-21 business days
South America: 12- 24 business days
If you were logged in or created an account when you placed the order, you can view your order history to keep an eye on your order's progress.
If your order shows as dispatched and hasn't arrived within the expected time frame, please first check with your local delivery office before contacting us with the details.
How are orders despatched?
We ship all items from reliable suppliers in three countries from which we source and ship out orders; they are located in Australia, UK & USA.
We ship out orders from suppliers located closest to your location to ensure quick and safe delivery. We use suppliers from UK, Australia & USA depending on availability of the item to ensure you receive your item as quickly as possible.
How much is delivery?
We offer Priority Delivery to Australia & New Zealand on all orders for only $7.95AUD. This applies, as long as we ship to your country. You can check the countries we ship to here.
The estimated despatch time is shown on each product page under the ‘add to basket’ button.
Products are usually despatched separately even if you have ordered them together. If you would like to have items sent to separate addresses please complete a separate order for each address.
What payment types do we accept?
We accept payments made with the following credit cards: VISA, MasterCard, AMEX, VISA Debit, VISA Delta, Maestro, Electron.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.